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Family FAQ
You asked:
I get more instant messages (IMs) than I have time to answer. What's the etiquette for responding to IMs?
The Online Family answers:
Unlike email, you're only expected to reply to IMs when you're logged on to a program like Yahoo Messenger or AOL Messenger (AIM). If you need to leave IM on during the work day, try to use a separate program for friends (so they don't ping you too much) and make sure to change your status or "away" message to "busy" or "on the phone" to keep co-workers at bay when you're on task. If you're really busy, Yahoo, for example, lets you change your status to "invisible" -- you can IM who you need to reach but everyone else on your buddy list won't see that you're online.
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